[Sparklechick]

Oh dear.

I just phoned to set up my internet banking. The phone call took twice as long as it needed to be because the girl on the other end of the phone had a stutter ... I didn't get annoyed with her or anything because I wasn't in a hurry, or upset or anything like that but I can imagine that if I was a customer who was not in a good mood having to wait twice as long for service could be a little frustrating.

Could they not have put her somewhere within the banking environment that didn't mean her main function was to answer phone calls?

[Penny]

It will probably help her with her stutter. People tend to grow out of those things. Good you didn't get annoyed or anything with her.

[Sparklechick]

She was very nice and helpful so there was no reason for me to be annoyed with her, I did want to finish her sentences for her though.

[dribblor]

This tends to rile me up as well. We seem to have got very PC of late, and dont want to limit the roles that people occupy, even if they are patently unsuitable for them. If someone is not able to perform a role as well as someone else due to a physical limitation, while its unfortunate, they should perhaps be encouraged to look in a different direction.

The blind should probably not be air traffic controllers

I can't walk, so a career as an All Black is probably out,

but these days there are tons of other options. I just dont believe in putting people in roles they arent suited to. People need to learn to deal with the facts of life, suck it up, and move on.